Privacy Policy

Last updated: 1 June 2026 · Effective Date: 1 June 2026

1. Who We Are

NEXT-GEN Auctioneer + Realtor is a trading name of Next-Gen Holdings Company Limited, a company registered under the Business Registrations and Licensing Agency of Tanzania (BRELA). We operate from Haidary Plaza, 3rd Floor, Ali Hassan Mwinyi Road, Kisutu, Dar es Salaam, Tanzania.

We are the data controller for personal data collected through our website nextgentanzania.com and our associated services.

Data Controller Contact:
📧 [email protected]
📞 +255 659 166 440

2. Data We Collect

We collect the following categories of personal data:

• Contact Information: Name, email address, phone number, WhatsApp number
• Enquiry Data: Property interests, budget range, preferred regions, messages you send us
• Transaction Data: Property transaction details if you proceed with a purchase, sale or lease
• AI Conversation Data: Conversations with our NextGen AI advisor (anonymised and not linked to personal identity unless you provide it)
• Technical Data: IP address, browser type, pages visited, time on site (via analytics)
• Marketing Data: Email newsletter subscription preferences

We do not collect sensitive personal data (health, race, religion, biometrics) unless specifically required for a regulated transaction and with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to property enquiries and providing requested information
• Matching you with relevant property listings via our AI advisor
• Processing property transactions (purchase, sale, lease, auction)
• Sending you property market updates and newsletters (where you have subscribed)
• Improving our website and services through analytics
• Complying with Tanzanian legal and regulatory obligations (TRA, BRELA, Ministry of Lands)
• Anti-money laundering (AML) and Know Your Customer (KYC) checks required by Tanzanian law

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process personal data on the following legal bases:

• Contract: Processing necessary to perform a contract with you (e.g. property transaction)
• Legitimate Interests: Responding to enquiries, providing property advisory services
• Consent: Email marketing and newsletters (you may withdraw consent at any time)
• Legal Obligation: AML/KYC checks, tax reporting, regulatory compliance

5. Who We Share Data With

We share personal data with:

• Partner Banks (CRDB, NMB, NCBA, NBC, Standard Chartered) — for mortgage applications and auction registrations, with your consent
• Ministry of Lands — for title deed searches and property registration
• Legal Professionals — advocates and notaries involved in your transaction
• Cloudflare — our website and data storage provider (R2 storage, CDN)
• Anthropic — AI provider for NextGen AI conversations (processed under Anthropic's privacy policy)

We do not sell personal data to third parties for marketing purposes.

6. International Transfers

Your data may be transferred to and processed in countries outside Tanzania, including the United States (Cloudflare, Anthropic infrastructure). Where we transfer data internationally, we ensure appropriate safeguards are in place including standard contractual clauses or equivalent mechanisms.

7. Data Retention

We retain personal data for the following periods:

• Enquiry data: 3 years from last contact, or until you request deletion
• Transaction data: 7 years (required by Tanzanian tax and legal regulations)
• Marketing data: Until you unsubscribe or request deletion
• AI conversation logs: 90 days (anonymised)
• Website analytics: 24 months

8. Your Rights

Under the Tanzania Personal Data Protection Act and (for EEA/UK users) GDPR, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten"), where applicable
• Portability: Request your data in a portable format
• Objection: Object to processing based on legitimate interests or for marketing
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw marketing consent at any time

To exercise any right, contact us at [email protected] with "Privacy Request" in the subject line. We will respond within 30 days.

9. Cookies

Our website uses essential cookies for functionality (session management, security). We do not currently use advertising or tracking cookies from third parties. If we introduce analytics cookies in future, we will update this policy and obtain consent where required.

10. Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted data transmission (HTTPS/TLS), access controls, and Cloudflare security infrastructure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately for deletion.

12. Contact Us

For privacy-related questions, requests, or complaints:

NEXT-GEN Auctioneer + Realtor
Next-Gen Holdings Company Limited
Haidary Plaza, 3rd Floor, Ali Hassan Mwinyi Road
Kisutu, Dar es Salaam, Tanzania
📧 [email protected]
📞 +255 659 166 440

If you are located in the EU/UK and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.